5

Once again, convenient, professional, quality, friendly service at a reasonable price. I came in with a request that was not made at time of appointment. Kevin called for parts and the technicians installed while I waited in their comfortable waiting room.

Sounds like a great interaction! Thank you for your business.

- Precision Auto Repair Inc.
5

Great service. No surprises. Reasonable price. I highly recommend Precision.

Thank you! We appreciate your business and recommendations.

- Precision Auto Repair Inc.
5

Precision Auto offers consistently great customer service and high quality service on my vehicles.

Thank you, Paul!

- Precision Auto Repair Inc.
5

I can always count on Precision to deliver excellent customer service and workmanship. They keep you informed of all work and notify you when they encounter any additional issues. They always get the customers approval before initiating unforeseen work. My 2003 Acura had some overdue issues that I wanted to take care of. They replace a leaking rear main seal, clutch assembly and transmission bearings. Unfortunately a bad 2 part flywheel was identified which could have failed in short time. They took care of it at my request and They further identified a bad brake sensor. The cost of repair was very reasonable. They’re my go to shop for my car.

Thank you, Ed. It is our pleasure to work with you to keep your car safely on the road.

- Precision Auto Repair Inc.
5

Subaru Outback Owner. Bought it for its reliability and reputation. Took my car Livermore Subaru for the normal 48K mile service and was told that I needed brakes. The pads had less than 3 millimeters left and it was critical that they get replaced immediately. This was my first out of pocket expense on the car so I figured I'd shop the work around. I needed the car so I left but planned on getting that service scheduled. Asked for a quote before I left, it was approximately $930+. I called Precision Auto as I used for my previous car which was a Toyota, they quoted me $317 for the front, same price for the back, so $640. So I took it to them They called me a few hours later stating the brakes were fine, in fact there was still more than 50% of the pad left. I DIDN"T NEED BRAKES AT ALL! Livermore Subaru are crooks. You hear stories about auto shops doing unnecessary work but I didn't think a dealer would do it. I can honestly tell you that I will never own another Subaru and Livermore Subaru will only see my car of FREE warranty work that is found by the other independent shop. I wish there was more I could do other than send this email in that will be read and the disregarded. Precision could have done the work and I wouldn't have know the difference. I was told the car needed brakes and I asked Precision to replace them. Instead, they told me the TRUTH, what a novel idea. I didn't need the work so they weren't going to do it. These guys are honest and trustworthy. They will get all of my service and repair work. You can't go wrong bringing your car here

We appreciate your great review and business.

- Precision Auto Repair Inc.
5

Ken and the staff are honest and reliable.

Thank you, Jeff. We appreciate your business.

- Precision Auto Repair Inc.
5

Always helpful and great service! Coming here over 30 years. Thank you Precision Auto!!

We appreciate your business, Norma!

- Precision Auto Repair Inc.
5

Always great service!!!

Thank you, Pete!

- Precision Auto Repair Inc.
5

Very good experience.

Thank you, Erick!

- Precision Auto Repair Inc.
5

Subaru Outback Owner. Bought it for its reliability and reputation. Took my car Livermore Subaru for the normal 48K mile service and was told that I needed brakes. The pads had less than 3 millimeters left and it was critical that they get replaced immediately. This was my first out of pocket expense on the car so I figured I'd shop the work around. I needed the car so I left but planned on getting that service scheduled. Asked for a quote before I left, it was approximately $930+. I called Precision Auto as I used for my previous car which was a Toyota, they quoted me $317 for the front, same price for the back, so $640. So I took it to them They called me a few hours later stating the brakes were fine, in fact there was still more than 50% of the pad left. I DIDN"T NEED BRAKES AT ALL! Livermore Subaru are crooks. You hear stories about auto shops doing unnecessary work but I didn't think a dealer would do it. I can honestly tell you that I will never own another Subaru and Livermore Subaru will only see my car of FREE warranty work that is found by the other independent shop. I wish there was more I could do other than send this email in that will be read and the disregarded. Precision could have done the work and I wouldn't have know the difference. I was told the car needed brakes and I asked Precision to replace them. Instead, they told me the TRUTH, what a novel idea. I didn't need the work so they weren't going to do it. These guys are honest and trustworthy. They will get all of my service and repair work. You can't go wrong bringing your car here.

Bob, we are truly sorry for the frustration experienced during your service visit. This is not the level of service we strive to provide at Livermore Subaru. We understand your disappointment and would like to discuss your concerns further. Please contact us at your earliest convenience so we can address this matter. Thank you for your feedback; we value your business.

- Precision Auto Repair Inc.
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