Pleasanton Auto Repair

Good on time service as usual.

Have always been reliable and do excellent work.

Really good service received however I reduced to 4 stars (Good service) instead of 5 (Excellent service) because the gentlemen, Ken, cost me an extra day of not having my car since he said it would take up to 5 days to get one of the parts in stock, in this case, it was a fuel rail for a 2017, Honda Accord. It was what he failed to say that was the problem. He failed to inform me until the following day that they could overnight it for an additional cost. This option was only provided to me the following day which meant my car was now going to be in the shop for an extra 24 hours instead of in my hands. Without my car I cannot make a living, it is an income generating tool and the extra day cost me an additional $250 of lost income.

If you have a Honda - this is the place. Kevin is at the counter (wearing something great!) when you get there and he keeps you informed through the process. Very good customer service!

Always top notch service from the staff here.

Great service, work is completed quickly and overall outstanding customer service! Always has been helping us take great care of our vehicles...

Excellent service. Ken and Kevin at the front desk are awesome, responsive. They are busy, yet were able to accommodate my urgent repairs need. Saturday hours would be great.