Pleasanton Auto Repair

I feel compelled to write this review for Precision Auto Repair in the wee hours of the New Year 2025 because of how incredibly grateful I am to them for their exceptional service. For starters, they accommodated me on short notice very close to the new year. I brought my Acura TLX in to have it inspected for oil leaks from the oil pan and the oil pump and to have both fixed, if required. I was immediately impressed by their confidence, competence and clarity. I was given an estimate right away, which I thought was more than fair. Diagnosis was quick. Suffice it to say that Precision Auto Repair more than lived up to their motto "Honesty and Reliability You Can Count On!". I was given a rental car since the work was significant and they needed to keep my car overnight. I wasn't really expecting to get my car back before the new year but early in the evening on New Year's Eve I got a call from Ken informing me that my car was ready to go! How's that for service and dedication to one's craft! If you are looking for a reliable auto repair shop that provides exceptional service, without having to pay an arm and a leg like you do at the dealership, you need look no further than Precision Auto Repair. I think I've found my go to place for all future car maintenance! Thanks Ken. Really appreciate your service.

Excellent experience from beginning to end with lots of communication. Thanks Precision Auto Repair!

Pretty streamlined appointment and accomplished the scheduled oil change

Very good done early. Five star rating .

Great place to get maintenance done on your vehicle. Very reasonable prices.

Very nice experience. Friendly help from Kevin and smiles. Loved the story of Peanut and the picture.

We have 3 Honda’s Accord and Precision is the only shop in Bay Area who will fix the cars the best possible way. Very knowledgeable, very customer oriented and friendly. Always explained what was/ is wrong with the car and how it can be fixed . Kevin- service advisor is perfect, always helping in all possible ways. Precision provided pictures of my problem parts , which is very nice service and education. Very happy with these folks. Appreciate for all their work and advices. Because of them we still enjoyed 2004, 2006 and 2007 Hondas!

Great service! Everything was quick and easy. Also convenient that there was a courtesy ride home in the AM after dropping off my car. Also appreciated Kevin taking extra step to look into a problem with my speaker that was caused by a previous body shop experience that was far less considerate. Recommended this place to a family member who is also looking for a new shop. Thank you!

I just had my first visit to Precision Auto Repair, for a routine oil change following the expiration of my vehicle's initial included maintenance. I am thrilled with every aspect of the experience, from the convenience of booking an appointment online to waiting while the car was serviced--and everything in between. Thank you Precision Auto Repair; I'll be back!