Nice group here, but not really sure what happened. I had a 2003 Civic and had experienced what seemed like low idling and the car almost dying. I was recommended Precision by a family mechanic who was too busy. Long story short: Bad Vtech valve I guess (I am not a car guy, so please forgive me). They called and said it would be like 600 bucks with some other things included (Oil Change, New wipers, Etc..). They worked with me on the price as I was unable to pay for all of it, and I thanked them profusely. Next day: Engine light on again, car idling weird again. At this point the car shakes slightly as it idles. I call them, and whoever I spoke to was not very apologetic, and basically said I could drop it off and they would look at it again. Thanks. Being that A.) I work in San Jose every day and live in San Ramon without another car, that's a NOPE. B.) I just had to rearrange me schedule for a week while they worked on my car, and it costs me an arm and a leg, that is also a NOPE. C.) Not open on weekends, so NOPE. This last weekend, I got rid of the car and got something else. I cannot afford another week of 3 hour commutes and 500 bucks on a car that may or may not work. I went back and forth on writing this, but I decided to. I think how this went down stinks, and it forced me to get a new car. I would have refrained had I not felt like I was bothering them by calling to voice the issue. I am sure they do great work most of the time, and simply missed the mark on this, but the feeling of "well, such is life, just drop it back off" that I got simply stinks. 2 stars cause they were pleasant and I am know they gave me a fair price.