Pleasanton Auto Repair

The pleasant staff and the service were both wonderful, as usual!

excellent courteous service as always!

Told what to expect & they delivered. Nice waiting room too.

Service was fast and efficient!Thanks

Excellent, I always get the best service

Precision has always done very good work on my cars. More than anything, I appreciate that they never try to sell any service or repair that is not actually required. I trust them to provide me with an honest evaluation of any problem. Whereas other mechanics might say, 'you definitely must replace....", Precision often says, "the ... is starting to go out or leak, but it is not too bad yet. We'll take another look next time but it's not too bad yet and it's not a safety issue."In addition, they stand behind their work. For example, they replaced my ball joints two years ago. Recently it was discovered that one was becoming loose. It is unusual for only one to wear out and in such a short time. Although it was undoubtedly because of a bad part, the manufacturer said it was beyond warranty. However, Precision informed me that they would replace it free of change, even though I didn't even ask.

Each time I have my two cars serviced at Precision, I am struck by the courteous and efficient handling of all matters related to the cars--from details about upcoming service needs, to in-and-out times, to the quality of the work and pricing. I would not think of using any other auto shop in Pleasanton, given the excellent service our family has received over the years. I expect our 2001 Honda and 2005 Accura to last for many more years under the care of your highly trained mechanics. You are gem in the community;.

I was happy with the excellent service provided by Precision Auto. I had alot done this time including, timing belt, water pump and brakes. They were friendly, professional and fast! Thank you for making it easy. And did I mention the fee was competetive! It all adds up and they were the best price in the area. My car is running great too. Again, thank you! :) Customer Kerry B.

Always thorough and estimates are accurate.

Ben is great to work with! Great communication, took care of everything as quickly as possible. Thanks!