Pleasanton Auto Repair

I have been going here for years with multiple cars. As a woman, I have had lots of bad experiences at other car repairs with the people treating me like I am stupid. NEVER at Precision. They are always very nice, respectful and explain things without patronizing the person. Their prices are fair and they work with you to figure out what is needed for your car. I can't imagine going anywhere else for car repair. Thanks!

I had to keep my van overnight to have some major service done to it. Precision were kind enough to provide me with a loaner van. Problem was I had forgotten that I had left the team banner for my son's soccer team in the trunk of the van and of course the team picture was that same weekend. Realized my booboo way too late and the shop had already closed for the weekend. I called the shop afterhours and left an urgent voicemail for someone to call me back and let me pick up the banner. I decided making alternate plans like getting a blank poster board and improvisiing a new team banner all with the thought that I would not get a call back from precision. Lo and behold, I get a call from Tyler at 8 PM the same night saying he got my message and that he would be up bright and early on a Saturday and meet me at the shop to pick up the banner. That was going above and beyond and truly one of the traits of a business that cares for its community. On behalf of coach susanne and ray and all the members of the Rampage Soccer U12 team, thank you Tyler and Precision Auto. You guys Rock !

Great customer services as always.

Excellent work, very reasonable prices, and the best customer service that exists (thanks Kevin and Ben) make this the only place I'll ever take my car for repairs. Kevin recently helped me when my car failed (very badly) its smog test. I thought I wasn't going to be able to get it fixed (it's a 91 Acura with 280,000 miles on it). Kevin "walked" me through the process, from obtaining the forms to apply for the state program, to getting my car repaired, at a cost that I could afford. That's what customer service is all about - going the extra mile to take care of your customers. Thank you.

While obtaining 120K service at Precision my Check Engine light came on. They called and asked me if the light had been on previously. I told them definitely not. Since this happened on their watch and with 120K service they obviously were changing/touching many aspects of the car they determined the code from the car and fixed the reported issue at no charge to me. I appreciated their honesty and dealing with me fairly.

As always the service was quick and efficient. That's why I come back even though I've moved away from Pleasanton.

Quick efficient. Comfortable waiting rm

The first time I went to precision they were friendly & knowledgeable & helpful. Then I went a 2nd time and they were still very friendly, knowledgeable & helpful. Then I needed to go in for a minor service and smog test. To my surprise they were the same as when I first went to them and that is friendly, knowledgeable and very helpful. I have been scammed before on repairs so I was a little hesitant but precision has proved to me that there are honest, knowledgeable people that you can trust to repair your car. Thank you precision.

Have had my cars serviced by them for 24 years now. They are honest, helpful, great price, and can get me an appointment right away for whatever needs to be done. I would recommend them to anyone! Keep up the good work! & Thanks!

I've been using Precision Auto for over 10 years now. They have always provided honest reliable service. I would not think of going anywhere else.