I ordered tires from TireRack. I first called Big O to get a quote. The guy I spoke with was a bit snippy about the fact I'd purchased my tires from TireRack. Then he quoted me a rate that was out of line. I saw a review on TireRack about Precision Auto. I gave them a call. They were everything people are talking about. Very professional! I had the tires delivered and dropped off my car. It was a great, seamless transaction. No hassle, a good-enough deal, and prompt, courteous and professional work. I believe I've found my new home for auto repair. These guys seem to understand customer service, and they know what they're doing. We all know that the auto repair market is absolutely littered with ripoff artists. These guys seem to be the real deal.